Frequently Asked Questions

This is a great place to find answers to your questions. If you don’t find an answer to your question, please call us at (585) 248-9070 or at info@breatheyoga.com.

New to breathe?

  • If you’re new to yoga, Power Vinyasa Basics is a great introduction to our heated practice, while Foundations offers a slower-paced, non-heated option. Our teachers are always happy to help you find a class that feels right for you, and you can always rest or take a break during class whenever you need to.

  • Yes! Our Intro Offer is $30 for 14 days of unlimited in-studio and live online yoga and meditation classes. The Intro Offer is available once per person and is a great way to try different class styles and teachers to find what works best for you.

  • Wear comfortable clothing that allows you to move freely and bring a water bottle, yoga mat and towel. If you’re taking a heated class, we recommend having a towel for your practice. Mats and towels are also available to rent at breathe.

  • No. You’re always welcome to come in and take a class without booking ahead. If you prefer to reserve your spot in advance, you can book through the Mindbody app or our Class Schedule. Some of our more popular class times do fill up, so booking ahead can be helpful.

  • We recommend arriving 10–15 minutes before class. Check in at the Juice Bar, put your belongings in a cubby, and give yourself a few minutes to get settled before class begins.

General Questions

  • The easiest way to book classes is through the Mindbody app. You can also book through our Class Schedule page or call us at (585) 248-9070.

    Pre-registration is not required for in-studio classes. You’re always welcome to arrive 10–15 minutes before class begins and check in at the Juice Bar.

  • Online classes: You can register six days ahead — so if it’s Monday, you can register through the end of the day on Sunday. Registration closes 20 minutes before class starts so that you are in the system to get the auto email with the Zoom link 5 minutes before class. You must be subscribed to "Reminders and Schedule changes" to receive the zoom link.

    In-studio classes: You can register for classes five days ahead of time. 

  • We offer a variety of options, including drop-ins, class passes and memberships. Visit our Pricing Options page to find the option that works best for you.

  • Our Living Yoga Membership includes:

    • Unlimited in-studio yoga and meditation

    • Unlimited live online yoga and meditation

    • On-demand library with 100+ classes

    • Member discounts on most programs and events

    • Share breathe member referral program

    We offer both monthly and annual membership options. Visit our Pricing Options page for current pricing and complete membership details.

  • Our Online Membership gives you unlimited access to our live online yoga and meditation classes, plus our on-demand library with 100+ classes you can practice anytime.

    Visit our Pricing Options page for current pricing and complete membership details.

    Pricing Options

  • If your breathe passes or membership aren’t showing in the Mindbody app, your Mindbody account may need to be verified and connected to your breathe profile.

    Make sure you’re using the same email address for your Mindbody account and your breathe profile.

    Mindbody provides instructions for sending a verification email to connect your accounts.

    Mindbody Account Verification Instructions

    If you’re still having trouble, please contact info@breatheyoga.com and we’ll be happy to help.

  • We want everyone at breathe to have the best possible experience. Please help us create a welcoming and respectful space by keeping these class guidelines in mind:

    Arrive early. We recommend arriving 10–15 minutes before class so you have time to check in and get settled. Late entry is permitted for Power Vinyasa classes up to 10 minutes after class begins. There is no late entry for Restorative, Yin or Meditation classes.

    Silence phones and smart watches. Please turn devices off or silence them completely, including vibration.

    Store your belongings. Please leave shoes, coats and bags in the designated areas. We strongly recommend leaving valuables at home, as breathe is not responsible for lost or stolen items.

    Bring a water bottle. Water bottles are welcome in the studio; please do not bring open cups or other beverages.

    Talk with your teacher. Let your instructor know about any injuries, health concerns or anything else that may be helpful for them to know before class. Our teachers will do their best to offer modifications when appropriate.

    Leaving early? Please let your instructor know before class and plan to leave quietly before savasana begins.

    Not feeling well? Please stay home, rest and return to class when you’re feeling better.

    Thank you for being mindful of our shared space. Together, we create an environment that feels supportive and welcoming to all.

  • You can cancel your membership by emailing info@breatheyoga.com or through your Mindbody account under My Info → Account → Autopay.

    Please allow at least 72 hours for your cancellation request to be processed.

    If you have any questions about your membership, please email us and we’ll be happy to help.

  • In the Mindbody app, go to your Profile and select Upcoming. Find the class you’d like to cancel and select Cancel.

    If you need to cancel less than 2 hours before class, please email info@breatheyoga.com.

    Please see our In-Studio and Online Class Cancellation Policies below for late cancellation and no-show details.

  • Yes. Payment is required when booking both in-studio and online classes. You can use an active membership or class pass, or purchase a class option when you book.

  • We know life happens and sometimes you may be running late.

    For Power Vinyasa classes, you may enter up to 10 minutes after class begins. Please remember to check in at the Juice Bar before entering the studio.

    For online classes, you may join using your class link up to 10 minutes after the start of class.

    There is no late entry for Yin, Restorative or Meditation classes, as arriving after class begins can be disruptive to the teacher and other students.

  • Our on-demand library with 100+ classes is included with Living Yoga and Online Memberships and is hosted on a separate course site (not Mindbody).

    When you become a member, you’ll receive a welcome email with your access information. If you’re a current member and need the link or need help accessing the library, please email info@breatheyoga.com and we’ll be happy to help.

  • Log in to your breathe Mindbody account to view your visit history, purchases, passes and account information.

  • Yoga passes, drop-ins, Intro Offers and memberships are non-refundable and non-transferable.

    Workshops require at least 72 hours’ cancellation notice unless otherwise specified. Teacher Trainings and Retreats are non-refundable.

  • Yes. We have a limited number of yoga mats and towels available to rent on a first-come, first-served basis. Mats and towels are cleaned after each use.

    Yoga mats are also available for purchase in our retail boutique, along with clothing and other yoga accessories.

In-Studio Classes

  • Please check in at the Juice Bar when you arrive. If you have a breathe key tag, have it ready to scan. If you don’t have your key tag, our team can look up your profile using your phone number.

    If it’s your first visit, please complete your liability waiver before class. You only need to complete it once.

  • Please bring a yoga mat, towel and water bottle to class. A towel is especially important for our heated Power Vinyasa classes to help keep your mat comfortable and less slippery.

    If you need one, mats and towels are available to rent, and bottled water is available for purchase. We also sell yoga mats in our retail boutique.

    We recommend leaving valuables at home, as breathe is not responsible for lost or stolen items.

  • You may cancel your class 2 hours or more before class begins without penalty.

    For cancellations made less than 2 hours before class or for a no-show:

    • Drop-ins: The cost of the class will be consumed.

    • Class passes: One class will be deducted from your pass.

    • Unlimited memberships or passes: A late cancellation/no-show fee of $15 for yoga classes or $10 for meditation classes will be charged.

    Questions about a cancellation? Please contact us at info@breatheyoga.com.

  • If a class is full, you can add yourself to the waitlist through Mindbody.

    • More than 2 hours before class: If a spot becomes available, Mindbody will automatically add the next person on the waitlist to the class. You’ll receive a notification by text or email, depending on your Mindbody notification settings.

    • Less than 2 hours before class: The automatic waitlist stops. If a spot becomes available, we’ll call you to see if you’d like to attend.

    • If your plans change: Please remove yourself from the waitlist. Once you are added to the class, our standard 2-hour cancellation policy applies.

    • If you’re registered for a full class: Please check in at the Juice Bar when you arrive. If you haven’t checked in within 10 minutes after class begins, your spot may be given to someone on the waitlist.

    There is no late entry for Yin, Restorative or Meditation classes.

  • If you are feeling sick or experiencing cold or flu symptoms, please stay home and return to class when you’re feeling better.

    Thank you for helping us keep our community healthy.

Online Classes

  • You’ll receive a confirmation email within a few minutes of registering for an online class. If you don’t see it, please check your junk or spam folder and mark the email as “not junk” so future emails go directly to your inbox. You can also add info@breatheyoga.com to your contacts or favorites to help ensure our emails reach your inbox.

    Your class link will be emailed to you 60 minutes and again 5 minutes before class begins. Registration for online classes closes 20 minutes before class begins.

    If you don’t receive your class link, you can access it here:

    livestream.breatheyoga.com/index.php

    You’ll be asked to enter your email address and birth year. Both must match the information in your profile at breathe to access your class.

  • Have your yoga mat and any props you typically use ready before class begins. Depending on the class, this may include blocks, a strap, blanket or bolster.

    Don’t have yoga props at home? No problem. Pillows and blankets can work well, sturdy books can be used in place of blocks, and a belt or tie can work as a strap.

    Have water nearby and give yourself a few minutes to get settled before class begins.

  • If you get disconnected during class, simply click your class link to rejoin.

    Connection issues can sometimes be caused by internet bandwidth or multiple devices using the same internet connection. If possible, close other programs or devices that may be using bandwidth and try joining again.

  • Yes. We ask that you keep your video on during online classes so your instructor can see you and provide guidance throughout your practice.

    Just like an in-studio class, our online classes are designed for active participation rather than observation. Keeping cameras on also helps us protect the privacy of everyone practicing together.

    Participants who do not have their video on may be removed from the class.

  • You may cancel your online class 2 hours or more before class begins without penalty.

    For cancellations made less than 2 hours before class or for a no-show:

    • Online Memberships: There is no late cancellation or no-show fee.

    • Class passes: One class will be deducted from your pass.

    If you need help removing yourself from an online class, or have questions about a cancellation, please contact us at info@breatheyoga.com.

Assisted Classes

  • An Assisted Class includes both a teacher and an assistant in the room. While the teacher leads the class, the assistant moves throughout the room providing hands-on assists and adjustments to students during the practice.

  • An assist, or hands-on adjustment, is intended to enhance a pose you’re already practicing. It is not meant to correct or change the pose, but rather to support and amplify the action you’re already doing.

    For example, in Child’s Pose, an assistant may gently anchor the base of the spine while guiding along the back to create a greater sense of length through the torso.

  • Absolutely. You are always welcome to attend an Assisted Class and choose not to receive hands-on assists.

    At the beginning of class, the teacher will let everyone know that the class is being assisted and give you an opportunity to opt out. This is typically done while students are in Child’s Pose, when you can simply raise your hand to let the assistant know privately that you prefer not to be assisted.

    You’re also welcome to speak with the teacher or assistant before class about any injuries, concerns or preferences.